All returns must undergo evaluation before approval for a refund. LASERPARTS ME applies a restocking fee of 15-25% for returned products to cover associated costs. Please note, our ‘no return’ policy applies to laser optics, including lenses, fiber optics, windows, and certain other products.
LASERPARTSME stands behind all products, warranting them against manufacturing defects and workmanship. We do not assume responsibility for issues arising from improper maintenance, damaged optics, mishandling, misuse, or obstructions in the laser beam path. All warranty claims require evaluation and approval before a replacement is issued. LASERPARTSME also provides warranties for service and repairs related to material and workmanship.
LaserParts ME offers a warranty against manufacturing defects for all fiber optics, which are assembled and tested at our Dubai facility. Failed fibers eligible for warranty consideration must be returned to LASERPARTSME with the original serial number label intact.
Contact us directly for any questions or concerns regarding our warranty policies. Warranty evaluations consider various factors to ensure fair and accurate assessments.